Returns & Refunds

Returns & Refund Policy

If something isn't right with your order, contact us as soon as possible so we can sort it out.

  • Return Window: You can return eligible items within 30 days of receiving your order.

  • Condition Requirements: Items must be unused, uninstalled, and in their original packaging.

  • Return Shipping: Customers are responsible for return shipping costs for standard returns. If an item arrives damaged or incorrect, BicyclePartsZA will cover the return shipping.

  • Refund Processing: Once we receive and inspect your returned item, refunds will be processed to your original payment method within 3 to 5 business days.

Contact:

Email: bicyclepartsza@gmail.com

WhatsApp / Phone: 064 513 0821